Contact
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The most useful message you can send us is a correction. Espresso machines get revised between production runs, grinders get new burrs, and a listing that showed one model last spring may show another today.
Reach us
Email: [email protected]
Messages go to the site owner’s inbox. Expect a reply within 3 business days, in English.
Worth writing to us about
A spec that looks wrong. Tell us the page, the figure, and where you found the correct one. A manual or the maker’s own spec sheet is ideal. We check the source before changing the article, and the “last updated” date moves when we do.
A listing that has changed. If a “Check price on Amazon” button opens a different model, boiler version or bundle than the article describes, we want to know.
A decision you are stuck on. Tell us the two models, the drinks you make most, your counter height and whether you already own a grinder. We cannot promise an individual answer, but questions that come up often tend to become guides.
A machine or grinder we have missed. Send the exact model number if you can.
Brands and PR. Spec sheets, manuals and service information are welcome. We do not sell placement. Sending us information or a product does not earn coverage or a kinder write-up, and anything of value we receive will be disclosed in the article.
Copyright or privacy. Please see our DMCA Policy or Privacy Policy.
What we cannot do
We are not a retailer and we are not a service center.
- For orders, delivery, returns or refunds, contact Amazon or the seller you bought from.
- For warranty claims, contact the maker named in your manual.
- For a machine that leaks, trips a breaker, overheats or shows an error, stop using it, unplug it and contact the manufacturer or an authorized technician. We cannot diagnose an appliance by email.
- If someone has been burned or hurt, seek medical care rather than writing to us.